Getting Here and Parking
The Kulturpalast is accessible via the underground car park beneath the Altmarkt.
The Altmarkt tram stop is accessible and has lowered kerbs.
A designated disabled parking space is available.
Access and Routes Inside the Building
The entrance and routes inside the building are step-free or accessible via ramps.
Door widths are at least 90 cm.
Lifts
All floors are accessible via lifts without steps. The lifts are located on both sides of the building. Access is via ramps or without steps.
Lift dimensions:
Door width: 110 cm
Floor area: 126 × 229 cm
Wheelchair spaces and seating in the concert hall
Up to 18 wheelchair spaces are available in the concert hall.
Please contact the ticket office if required:
Contact the ticket office
Seat widths
Seats in the stalls, on the 1st tier in sections F to P, and on the 2nd tier:
Seat width: 50 cm, plus armrests
Seats in the 1st tier in sections E and Q, and in the choir gallery:
Seat width: 45 cm, without armrests
Wheelchair-accessible toilets
Wheelchair-accessible toilets are located in the following areas:
- Basement
- Ground floor
- Mezzanine
- First floor
- Second floor
The toilets in the basement, ground floor and mezzanine can be opened with a EURO key. A EURO key is available from the information desk.
The toilets on the first and second floors are open to the public.
Details of the wheelchair-accessible toilet on the ground floor
Door width: 95 cm
Manoeuvring space in front of the toilet: more than 200 × 140 cm
Space next to the toilet: 95 cm on the left and 126 cm on the right
Toilet height: 49 cm
Folding grab rails provided
Cloakroom
There is a separate cloakroom on the left-hand side of the foyer for wheelchair users and visitors with walking difficulties.
Facilities for blind and visually impaired people
There is a tactile guidance system in the entrance area.
The following aids are also available:
tactile site plan
Braille labelling on all handrails
Facilities for deaf and hard-of-hearing people
Induction loops are available in the auditorium at the following locations:
Stalls: throughout
Balcony: sections G, H, N and O
Balcony: sections S, T, U and V
Contact and support
If you have any questions regarding wheelchair spaces or special requirements, please contact the ticket office: